UAE restaurants are going the extra mile to provide respite for delivery riders during the summer, as temperatures peak temperatures hit 50°C this week, as per a reading by UAE’s National Centre of Meteorology.
Measures to ensure the safety and well-being of delivery drivers include setting up benches at the handover location where the riders can rest during the delivery process, providing ample water to ensure they are hydrated – free of cost – to name a few.
All restaurants in Dubai that offer delivery services have been instructed by the Dubai Department of Economy and Tourism (DET) to provide shaded rest areas for their delivery riders during the scorching summer months.
This decision, announced via a circular sent to all establishments in Dubai, came into effect from June 15, and must be followed until September 15, with the requirement extending to shopping malls and cloud kitchens as well.
The primary objective of this initiative is to ensure the safety, well-being, and overall work quality of delivery drivers by offering them a suitable space to rest.
“Rest areas can improve their work quality by enabling them to rest in between deliveries, resulting in better focus and fewer errors. Providing such areas demonstrates your commitment to driver welfare and safety, enhancing the reputation of your businesses,” DET said.
According to the guidelines set by the Dubai Corporation for Consumer Protection & Fair-Trade Law, the designated rest areas must meet specific requirements.
These include basic amenities such as chairs and tables to facilitate comfortable breaks for drivers, protection from the intense heat experienced during Dubai’s summers, and easy access to drinking water and restroom facilities to promote hydration and personal comfort.
Arabian Business caught up with a few restaurants in Dubai that have implemented such initiatives to shield these workers from the harsh heat.
“Our restaurant is located inside the hotel, this gives delivery riders some respite from the harsh weather of Dubai. At the handover location we have arranged a small bench that allows them to rest during the delivery handover. Furthermore, we understand that it’s difficult to be out in this weather and refreshing water is provided by us on request,” Punjab Grill’s executive chef Sandeep Ail said.
Yummy Dosa’s Managing Director Jugal Parekh has been giving out water and shade for delivery riders since the past six years. He said: “Since the last 6 years, we have provided 500ml bottled water (chilled/ at room temperature) to each delivery rider free of charge whether they ask for it or not.”
“As per the government circular, delivery riders have to be provided with a seating arrangement in a shaded area. It is also recommended to have access to drinking water and restroom around it,” Yoko Sizzlers’ Managing Director Rayyan Rizvi said, adding that water and a space for rest is always provided to delivery riders during the summer.
Recently, Arabian Business reported that UAE doctors have also warned beachgoers and residents to take precautions in the summer heat, as temperatures in the nation soar over 40°C.
During the summer months in UAE, experiencing health problems related to high temperatures is possible.
This risk is particularly prominent among those who frequently visit the beach or pool without taking precautions.
In addition to this, the UAE has also placed a midday work ban for workers, which began June 15.
The UAE Ministry of Human Resources and Emiratisation (MoHRE) announced this decision, in accordance with ministerial decision No. (44) of 2022, to prioritise the well-being and safety of workers by protecting them from potential risks and occupational illnesses, as stated by the Emirates News Agency (WAM).
Source: Arabian Business
